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Chair's 2017 Annual Report to Members

Home / Chairs 2017 Annual Report to Members

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The most important thing about your Credit Union is that it is all about you, the members. Members come first, not profit.

This is not to mean that the Board and Management of your Credit Union are in any way complacent in carrying out their duty of prudently managing your money. Not the least. Your Credit Union is subject to substantial internal and external compliance checks to ensure that your Credit Union is safe and secure. Key staff and your Board members are constantly upskilling themselves to face the constant challenges associated with the successful running of a Credit Union.

However, I am pleased to advise that your Credit Union is also trading profitably. Against industry trend our Credit Union again showed healthy profit for the last financial year and its Key Performance Indicators (KPI's) were generally well above industry average.

Chief Executive Officer Andrew Jones has pointed out in his report the financial performance of your Credit Union and the commitment to providing the best possible 'member experience' for each of our members. I believe the Credit Union's dedicated, professional and experienced staff are committed to providing you with this 'member expertise'. In last year's report I told you of the Credit Union's Strategic Plan which provided a road map for the future. The basis of the Strategic Plan is providing you, our members, with the best 'member experience' possible and I firmly believe we, the  Board, Management and Staff, are achieving this goal.

I would like to congratulate our CEO Andrew. He has placed his own stamp on his position as CEO and introduced a new approach to the way that your Credit Union is managed and does business. Compliance and technological innovation still remain formidable challenges for the Credit Union. I am confident that the management team and staff are well and truly up to the challenge.On behalf of the Board I would like to personally thank the management team and staff at all our branches Young, Cootamundra, Temora and West Wyalong for their commitment. I would like to emphasise that each and every branch is important in South West Slopes Credit Union.

Again it would be remiss of me if i did not mention the support which your Credit Union provides to the local communities through sponsorship and donations. This is in line with the Credit Union philosophy of people before profits.

I thank my fellow board members for their input and dedication in carrying out their duties during the last 12 months. At this point I would like to introduce and welcome a new board member, namely Mrs Jane Douch, who has been appointed to the Board. Mrs Douch holds an important position in the local community as an office manager and has previous experience in small business. Your Board is dedicated to renewal and diversification of views to ensure that the Credit Union's members are effectively represented.

Congratulations to Kevin Cloake and Craig McTavish who have been re-elected to the Board for another 3 years.

Finally I wish members all the very best for the coming season.

 

Keith Carmody

Chair of Board of Directors

South West Slopes Credit Union

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