This document must be read together with the Summary of Accounts and Availability of Access Facilities and the Conditions of Use.
Together these brochures form the Conditions of Use for the South West Slopes Credit Union Account & Access Facility.
Staff Assisted Transaction (for Online Saver Account)
- For transactions conducted in branch with the assistance of staff a $5.00 fee will be incurred for each transaction.
Staff Assisted Transaction (for OSKO Transaction)
- For transactions conducted in branch with the assistance of staff a $15.00 fee will be incurred for each transaction.
Direct Debits Dishonour Fee
- A fee of $15.00 is applied where an authority to directly debit an account is dishonoured due to insufficient funds in the nominated account.
Referral Fee
- A fee of $10.00 is applied each time a member’s account is overdrawn without arrangements as a result of a direct debit being honoured.
Dormant Account Fee
- A $10.00 annual fee applies to accounts on which there has been no member generated activity for at least 2 years and the member has not responded to advice from the Credit Union.
Duplicate Member Statement Fee
- Duplicate member statements can be provided at a cost of $3.00 per statement.
Electronic Payment Fee
A $25.00 fee ($22.72 payable to CUSCAL) will be charged to establish
- Direct Entry final destination, Direct Entry Manual Dishonour (who received the electronic payment value)
- BPAY Enquiry and BPAY error Correction
- Mistaken Payment
IPEX/SWIFT Payments (RTGS)
- Incoming IPEX/SWIFT Payment a $10.00 fee ($6.81 payable to CUSCAL) will be charged per RTGS Domestic Inbound transactions.
- Outgoing IPEX/SWIFT Payment a $15.00 fee ($11.92 payable to CUSCAL) will be charged per RTGS Domestic Outbound transactions.
Document Recovery / Search Fee
- Requests for copies of Deposit/Withdrawal receipts or documents (excluding loan documents) will be charged at our discretion on a time spent basis, with fee being $15.00 per 30 minutes or part thereof of search time with a minimum charge of $15.00. First 15 minutes is free.
Bank Audit Letter
- Requests for Bank Audit documentation will be charged at our discretion on a time spent basis, with a minimum fee being $20.00 and then $15.00 per 30 minutes thereof.
