SWSCU Banking App

Terms and Conditions

Please read and accept the following terms and conditions. By clicking on the 'Accept' button you are confirming you understand and accept the terms and conditions for the South West Slopes Credit Union Ltd (SWSCU) Mobile Banking App.

The SWSCU App is designed for smart phone devices, which offers a fast, simple and convenient Mobile Banking experience. With the SWSCU App, you can take your bank with you wherever you go.

The SWSCU App is not a stand-alone product. It is an additional feature of Online Banking and is available to SWSCU members who have registered for Online Banking.

Each time you use the SWSCU App these Terms and Conditions along with the Operation of Accounts and Access Facilities will apply.

These Terms and Conditions operate in conjunction with any terms and conditions which apply to any accounts accessed by use of this service.


Not all Internet and Phone Banking services and features are available for the SWSCU App.

The SWSCU App will allow you to:

Online Banking transaction limits will apply.


The SWSCU Mobile Banking App provides a high level of security. SWSCU will refund your money if your account is compromised due to internet fraud, as long as you comply with our Operation of Account & Access Facility Terms & Conditions. This includes:

Log In

To log into the SWSCU App, you will use your Member Number and Online Banking Password.

When you register for the SWSCU App you can set a four to nine digit PIN to access the service.

Protecting your PIN

You should always:

You must never:

Other things you must do

You must:



Don’t ever



Under the ePayments Code you may be liable for losses arising from an unauthorised transaction if you breach any of the Operation of Accounts & Access Facility Terms & Conditions

Suspension or Termination

We may suspend or terminate your use of the SWSCU App without notice at any time if we suspect unauthorised transactions have occurred or that the SWSCU App is being misused.

Changes to these Terms and Conditions

We may change these Terms and Conditions at any time. We will notify you of any material changes by electronic notice to you via your phone or the App store or Google Play Store.

Outside Australia

If you travel outside of Australia you may still have access to the SWSCU App. You should check with your telephone communications provider that the mobile device will be able to use relevant networks in those countries in which you are travelling. SWSCU is not liable for any additional costs you may incur.

Mobile Banking Costs

We do not charge a licence fee for the SWSCU App. However, you may incur data charges from your mobile network provider for downloading the app and performing transactions with the app. Check with your relevant service provider for more details.

There are no extra costs for using the SWSCU App. Standard fees and charges do apply. Internet data charges may be incurred through your mobile service provider - check with your Internet Service Provider or your mobile phone service provider for more details. Access is subject to availability and maintenance.

Which mobile phones are supported?

Not all mobile devices are capable of accessing and using the SWSCU App. You are responsible for using, having or obtaining a compatible mobile device in connection with any use of this service. We support the following systems:

ePayments Code and Customer Owned Banking Code of Practice

In providing you with SWSCU app service, SWSCU warrants that it will comply with the ePayments Code and the Customer Owned Banking Code of Practice.