When a loved one passes away, it can be a very difficult time. SWSCU will handle your loved one's estate with respect and empathy.

What happens to an account when someone passes away?

If the deceased has individual accounts with SWSCU, we will place a freeze on the account/s when we are advised of their passing, to stop any unauthorised access. Any third party authorities on the account will cease (this includes Powers of Attorney).

If the deceased has joint accounts, these can be operated on as normal (if the account is anyone to sign). Two to sign or all to sign accounts will need to speak to our Deceased Estates team to be advised of the next steps.

What to do when a loved one passes away:

Step 1: Notify us.
As soon as you can, please contact SWSCU to make us aware of your loved one's passing. You can do this by calling us or visiting a branch.

Step 2: Determine requirements.
See below scenarios. You can contact us if you are unsure of your situation.

Step 3: Complete and sign documents.
Obtain and sign required documents and return to us: 
South West Slopes Credit Union
Deceased Estates
PO Box 84
YOUNG  NSW  2594

Step 4: Redeem membership.
When all required documents are received we will redeem the membership and transfer funds to the nominated account/s.

What we need

Estate value less than $15,000

 

If there is a Will:

  • Certified copy of Will
  • Certified copy of Death Certificate
  • Certified copy of Executor/s ID (Driver Licence/Passport/Photo ID Card)
  • Signed indemnity form (we will provide this)
  • Signed request for redemption of membership

If there is no Will:

  • Certified copy of Grant of Letters of Administration
  • Certified copy of Death Certificate
  • Certified copy of next of kin's ID (Driver Licence/Passport/Photo ID Card)
  • Signed indemnity form (we will provide this)
  • Signed request for redemption of membership
Estate value more than $15,000

If there is a Will:

  • Certified copy of Grant of Probate with Will annexed
  • Certified copy of Death Certificate
  • Certified copy of Executor/s ID (Driver Licence/Passport/Photo ID Card)
  • Signed indemnity form (we will provide this)
  • Signed request for redemption of membership

If there is no Will:

  • Certified copy of Grant of Letters of Administration
  • Certified copy of Death Certificate
  • Certified copy of next of kin's ID (Driver Licence/Passport/Photo ID Card)
  • Signed indemnity form (we will provide this)
  • Signed request for redemption of membership

We're ready to help you

For more help and support, please contact us.