Information to help guide you in the event of fraud or scams.

COVID-19 (coronavirus) scams

Scammers are taking advantage of people across Australia.

Mobile phone security

If you bank on your phone, you should look after it like you do your wallet.

Update your software

Please ensure that you always update your software.

Investment scams

Scammers keep finding new ways to trick people.

Report a lost or stolen credit card or any suspect transactions on your card or account.

No, this is not a fraud. Free trial merchants request card details when you sign up and their terms and conditions state if you do not unsubscribe by a certain time, they will debit your account. This will continue unless you unsubscribe.

Unfortunately not, this is a civil matter and you would have to dispute it with the person that made the purchases or advise the police.

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