If the loss, theft, or misuse occurs OUTSIDE AUSTRALIA you must notify us by telephone number listed above contact Visa Global Customer Assistance as soon as possible.
Please contact us prior to traveling to obtain up-to-date contact information relevant to your destination country. Alternatively for international callers phone the 24hr Emergency Hot Line on +61 2 8299 9101 (not toll-free).
Refer to the VISA Card's Conditions of Use document Section 5 for further information on your obligations if your VISA is lost, stolen, or misused outside of Australia.
To report the loss of any other access facility or any other unauthorised transaction, contact us on the numbers listed above.
South West Slopes Credit Union Ltd (ABN 80 087 650 673, AFS & Australian Credit Licence 240712) Any advice or information on this site does not take into account your personal objectives, financial situation or needs and you should consider whether it is appropriate for you. Please review our Account and Access Facility Conditions of Use and Financial Services Guide before acquiring the product. Read our disclaimer for more information.