Online Statements are your account statements delivered electronically via Internet Banking. Online Statements contain a list of transactions during the time period for your accounts (usually six monthly unless you have requested otherwise).

No, online statements are accessed through your Internet Banking login. You will receive an email notification when a statement is available.

You can access your statements through our desktop internet banking site. Simply go to the Accounts tab and select Online Statements.

You can only go as far back to when you set up online statements. For example, your Online Statements were enabled on 1 January 2018, so any statements created after then you will have access to.

No, receiving your statements online does not incur a fee.

Yes, if you request to receive both paper and online statements.

Please contact one of our branches for copies of statements on closed accounts.

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Online statements FAQs